Edit IP extensions

Change IP extensions to edit the Recording Modes of individual extensions.

Procedure 

  1. Click Recording Management > Data Sources > Settings.

  2. Select a Phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs..

  3. Click Phones.

  4. Select the extension to be edited.

  5. Complete the following Primary and Secondary Extension fields:

    Item

    Description

    Extension

    Shows the selected extension. Note that extensions are not case-sensitive.

    Recording Mode

    Change the recording mode for this extension as necessary. See Create and edit phones/extensions for more information.

  6. Click Add to add another Secondary extension.

  7. Click Save.

Assign a range of IP extensions

Set up phones and extensions