Assign or Unassign Devices to Member Group screen reference

The Assign Devices to Member Group screen shows the devices that are not currently assigned to the selected member group.

The Unassign Devices to Member Group screen shows the devices that are currently assigned to the selected member group.

The screens show these values for each device.

Column

Description

Device Number

The number of an individual device.

Multicast Group IP

This field appears only for devices created for the Bosch Telex data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs.. In this case, the "device" being created is a multicast group.

Specify an IP address that represents a multicast group on the network. The IP address must be unique within a data source. Each multicast group is tied to communication with a specific radio line (or channel). Each channel is associated to a profile (console name or radio name).

Multicast Group Port

This field appears only for devices created for the Bosch Telex data source. In this case, the "device" being created is a multicast group.

Specify the port on which the recorder listens for multicast group traffic.

Device Name

The name of an individual device (optional).

Device Type

The Device Type. Possible values are Radio, Talk Group, or Multicast.

Talkgroup is a generic term One to five words that are meaningful to a specific type of business, or phrases that stand out in interactions in Speech and Text Analytics. that refers to virtual radio channels created for/by a Trunked Radio System (TRS). All radios in a Talkgroup communicate over a single channel. Only one of the radios can speak on the channel at a time. The recording system Process of capturing an employee-customer interaction for playback, screen and dialer-based interactions, and evaluation purposes. can monitor a Talkgroup based on its unique ID (Device ID) and records all communication on that Talkgroup.

Multicast indicates the device type is a multicast group. Multicast groups are created for Bosch data sources.

Recording Mode

The supported radio recording modes include:

Create and assign a range of radio devices to a member group

Unassign a range of radio devices from a member group