Speech Analytics Database Server Role
The Speech Analytics Database Database in the Data Center used in the Speech Analytics 2.0 solution that stores the ontology output from the Ontology Training process. stores the Ontology data, a Speech dictionary for Speech transcription Process in Speech Analytics of converting audio files of the recorded agent-customer conversation to text., and the results of the Training process.
The Speech Analytics Product that analyzes ongoing changes in customer behavior through spoken interactions with the customer, and drives effective organizational changes needed to address challenging market conditions. Database server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system. parameters define the system behavior of the Speech Analytics Database.
SQL Server Details
|
Parameter |
Description |
|---|---|
|
SQL Server Host Address |
Type the SQL server host address of the Speech Analytics Database server. The instance name is not required. |
|
SQL Server Port |
Type the SQL server port number of the Speech Analytics Database server. |
Database Sizing
|
Parameter |
Description |
|---|---|
|
Database Storage Allocation (GB) |
Set the total size (in GB) that will be allocated to the database’s data and index Repository of transcribed interactions, which are used for analysis in Speech Analytics. files. Default: 5 GB |
|
Transaction Log Storage (GB) |
Set the size (in GB) that will be pre-allocated to the database’s transaction log. Default: 2 GB |
|
Tempdb Data Storage (GB) |
Set the size (in GB) that will be pre-allocated to the Tempdb data files, up to a maximum value of 64 GB. Default: 1 GB |
|
Tempdb Log Storage (GB) |
Set the size (in GB) that will be pre-allocated to the Tempdb log file. Valid values: 1GB-10GB. Default: 1 GB |
Data Access Layer
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Parameter |
Description |
|---|---|
|
Default Timeout (seconds) |
Set the time interval (in seconds) after which query processing times out. Default: 30 seconds |
Speech Analytics Database Server Role Associations