Device Location member group Settings

The following applies to certain Trading systems only.

Field

Description

Name

Member group name (required).

Description

Description of the member group (optional).

Recorder Control Type

Set to Full Delivery (External Controlled) (display only).

Recorder Load Balancing Type

Set to Media With Signaling (display only).

Recorder Fallback Type

Set to Always (Liability) (display only).

Default Location

Main device location. Each data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. can have one default device location.

The recorders assigned to the default device location resource are used to record turrets whose device location does not match another device location member group.

Device Location

One or more location strings can be added for member groups created for remote sites. Member groups for the default location (main site) do not use the location string since the Default Location setting is already enabled.

The location string is case sensitive.

If a Location is changed and saved in the Device Location Resource member group, ensure that all traders log off the turret in order for the changes to take effect.

Shared Recorders

IP Recorder server roles that will record turrets at this location.

Advanced Parameters

Use the Key and Value fields to enter the advanced parameters required for your system. Only add advanced parameters in consultation with Verint Support or Field Engineers.

 

Create and edit member groups and extensions

Member groups